Contact Us

 

CUSTOMER CARE

If, by any chance, you come across any issues with the quality of the chocolates you purchased, whether it was through our website or in-store, please don't hesitate to get in touch with our friendly team using the contact details provided below.

We kindly request you to provide us with a description of the problem and, if possible, share some photos to help us better understand the situation and assist you more effectively. Please hold onto the chocolates as we may need you to return them to us for further investigation, especially if you made an online order. If you did make an online purchase, please include your order number for smoother processing.

If you have any other questions or if there's anything else we can do to make your experience even more delightful, please don't hesitate to let us know. We're here to ensure your satisfaction and will promptly follow up on any customer service inquiries or concerns you may have.

Email: chachachocolate@bigpond.com
Phone: +61 7 4152 4204  (9am to 5pm Monday to Friday ACDT.)